Privacy Policy

Last Updated: October 26, 2023

This Privacy Policy describes how vuplex.top (the "Site"), owned and operated by Peter Lauschick ("we," "us," or "our"), collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

1.1. Personal Information You Provide to Us

When you visit the Site, make a purchase, or create an account, we collect personal information you voluntarily provide, such as:

  • Contact Information: Your name, email address, shipping address, billing address, and phone number.
  • Payment Information: Details necessary to process your payment (e.g., credit card numbers, PayPal information). Please note that we do not directly store full payment card details; these are securely processed by our third-party payment processors.
  • Account Information: If you create an account, we store your username and password (in an encrypted format).
  • Communications: Any information you provide when you communicate with us, such as customer support inquiries, feedback, or product reviews.

1.2. Information We Collect Automatically

When you access and use the Site, we automatically collect certain information about your device and your interaction with the Site. This information may include:

  • Device Information: Your IP address, web browser type, operating system, device type, and screen resolution.
  • Usage Information: Information about how you browse and interact with our Site, including the pages you view, the products you click on, the duration of your visit, referral sources, and the time zone.

1.3. Cookies and Tracking Technologies

We use "cookies" and similar tracking technologies (like pixels and web beacons) to collect information and track your activity on our Site. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier.

We use cookies for various purposes, including:

  • Essential Cookies: Necessary for the Site to function properly (e.g., for maintaining your shopping cart).
  • Performance and Analytics Cookies: To understand how you use our Site, improve its performance, and analyze user behavior.
  • Functionality Cookies: To remember your preferences and provide a more personalized experience.
  • Advertising Cookies: To deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Fulfill Services: To process and fulfill your orders, send shipping confirmations, and manage your account.
  • Customer Support: To provide customer service, respond to your inquiries, and resolve issues.
  • Improve Our Site and Services: To analyze how our Site is used, diagnose technical problems, and improve user experience, product offerings, and functionality.
  • Personalization: To tailor your experience on the Site, recommend products, and display content relevant to your interests.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers (if you have opted in to receive them). You can opt-out of marketing communications at any time.
  • Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and comply with legal obligations.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your Personal Information with third parties in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping carriers, data analytics, email delivery, hosting, and marketing services. These providers have access to the personal information needed to perform their functions but are not permitted to use it for other purposes.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or prevent harm.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell, rent, or trade your Personal Information to third parties for their direct marketing purposes without your explicit consent.

4. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions (e.g., for direct marketing).
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below.

5. Data Security

We implement reasonable security measures, including technical and organizational safeguards, to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Site. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or postal mail at the details below:

Owner: Peter Lauschick

Website: vuplex.top

Address: 9360 Hester Beasley Road, Nashville, TN, US

Email: [email protected]

Phone: +16515133718